Automate on WhatsApp
AI agents that handle every customer interaction — instantly, securely, and at scale
From shopping to banking, WhatsApp becomes your all-in-one
channel for sales, service, and engagement
- Check Order Status
- Resolve Queries
- Banking on the go
- Schedule Appointments
- Check Account Balance
- Product Enquiries
- Assisted sales
- Whatsapp Business Automate
Capabilities
Personalized AI Campaigns
Targeted, dynamic, and multilingual
outreach
Send marketing campaigns on WhatsApp that adapt
in real time based on customer profiles, behaviors,
and intent
Dynamic triggered journeys
Recover carts, send shipping updates, remind payments, all in WhatsApp, instantly
From cart recovery to shipping updates, design
AI-driven journeys that keep customers engaged
without human delay
WhatsApp Banking
Secure conversations, seamless service
Make everyday banking as simple as a WhatsApp chat — balances, transactions, fraud alerts, fund transfers, and more
Key Use Cases :
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Balance & Mini Statements
Customers ask “Balance?” and get instant, AI-driven replies.
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Alerts & Notifications
Payment reminders, loan due dates, EMI alerts, fraud warnings.
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Fund Transfers
Move money between accounts with OTP verification.
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Loan & Card Services
Check eligibility, track applications, activate or block cards.
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Agent Escalation
Switch to a live banking agent when required, with transcript continuity
Smarter By Design
AI and APIs built for WhatsApp at scale
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AI-powered bots
Understand intent, answer FAQs, and qualify leads inside WhatsApp chats.
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Multilingual NLP
Detect customer language instantly and respond with translation or localized templates.
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Real-time triggers
Launch campaigns or flows from customer actions, CRMs, or webhook events.
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Campaign Automation
Launch and schedule WhatsApp marketing, utility, and authentication campaigns programmatically.
Built for Developers
One API stack to power WhatsApp at scale
Create templates, send messages, launch campaigns, and capture events — all programmatically.
What you can do :
-
Templates
Create, update, manage marketing, Utility & Authentication templates
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Messaging
Send transactional, utility, and OTP messages in real time
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Campaigns
Launch & schedule WhatsApp campaigns programmatically
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Events
Stream delivery, read, and reply data pack into your systems
Insights that drive action
Track performance in real-time and let AI suggest your next best move.
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Conversation transcripts with
AI-trigged outcomes -
85%
High Response Rate
-
3x
Higher ROI
-
4x
Lower Customer Acquisition Cost